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Privacy Policy

Welcome to The Spilit App! Your privacy is important to us. This Privacy Policy explains how The Spilit we collect, uses, discloses, and protects your information when you use our real estate mobile application (the “App”) and related services.

By using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

  1. Information We Collect

1.1 Personal Information

We collect personal information that identifies you as an individual, including:

  • Users (Property Seekers):
    • Name
    • Email address
    • Phone number
    • Profile picture
    • Location (optional)
    • Search preferences (optional)
  • Real Estate Agents:
    • Name
    • Email address
    • Phone number
    • Profile picture
    • Agency details (name, license number)

1.2 Non-Personal Information

We collect non-personal information that does not directly identify you, such as:

  • Device type and operating system
  • App usage data (e.g., pages viewed, time spent)
  • IP address
  • Browser type
  • Clickstream data

1.3 Location Data

  • If you enable location services, we collect real-time geolocation data to show properties nearby.
  • You can disable location services at any time in your device settings.

1.4 Payment Information

  • We use third-party payment processors to handle transactions.
  • We do not store or process payment details such as credit card numbers.

1.5 Communication Data

  • Messages exchanged via the in-app chat between users and agents are stored only for support and security purposes.
  • We may monitor chats to prevent fraud and enforce terms of service.
  1. How We Use Your Information

We use the collected information for the following purposes:

Purpose Description
Account Management To create and manage user accounts.
Property Listings To allow agents to post and manage property listings.
Search & Filters To improve property search results based on user preferences.
In-App Messaging To facilitate communication between users and agents.
Personalization To recommend listings based on user preferences.
Security & Fraud Prevention To detect and prevent fraud, spam, or unauthorized access.
Customer Support To respond to inquiries and resolve issues.
Marketing & Promotions To send promotions if users opt-in.
Legal Compliance To comply with legal and regulatory requirements.
  1. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

3.1 With Real Estate Agents

  • When a user contacts an agent, their name, email, and phone number may be shared with that agent.

3.2 With Service Providers

We share information with third-party vendors who help operate our App, such as:

  • Cloud hosting providers
  • Customer support tools
  • Payment processors

3.3 Legal Requirements

We may disclose your information if required by law, such as:

  • Government requests
  • Court orders
  • To enforce our Terms of Service

3.4 Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

  1. Data Retention & Security

4.1 Data Retention

  • We retain user data as long as necessary for business and legal purposes.
  • User accounts & chat data are deleted [Insert Timeframe] after account deletion.

4.2 Security Measures

We implement industry-standard security measures, including:

  • Encryption: SSL encryption for data transmission.
  • Access Control: Restricted access to sensitive data.
  • Data Anonymization: Non-personal data is anonymized where possible.

Despite our efforts, no online platform is 100% secure. Users should take steps to protect their accounts, such as using strong passwords.

  1. User Rights & Choices

5.1 Access & Update Information

  • Users can access or update their profile details in the “My Profile” section.

5.2 Delete Account

  • Users can delete their accounts via Account Settings.
  • Once deleted, all personal data is permanently removed, except for data required by law.

5.3 Opt-Out of Marketing

  • Users can unsubscribe from marketing emails via the unsubscribe link in emails.

5.4 Do Not Track (DNT)

  • Our App does not currently respond to Do Not Track (DNT) signals.
  1. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze app performance
  • Deliver relevant ads (if applicable)

Users can control cookie preferences in their device settings.

  1. Third-Party Links & Integrations
  • The App may contain links to third-party websites (e.g., property listings).
  • We are not responsible for third-party privacy practices.
  • Users should review the privacy policies of external sites before providing personal information.
  1. Children’s Privacy
  • Our App is not intended for users under 18 years old.
  • We do not knowingly collect data from minors.
  • If we discover that a minor’s data has been collected, we will delete it immediately.
  1. International Data Transfers
  • Your data may be processed and stored in different countries where we operate.
  • By using the App, you consent to cross-border data transfers under applicable laws.
  1. Changes to This Privacy Policy
  • We may update this Privacy Policy from time to time.
  • Changes will be posted with an updated “Last Updated” date.
  • If changes are significant, we may notify users via email or in-app notifications.
  1. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 Email: jaclynn@homesteadadv.com